I continue to enjoy working with NDC and share your newsletter by sending it on to all the London Management Team. Good to see more lift drives as stock items and V3F drives more readily available.
Service Manager, Lift Industry, London
I love working with NDC as always helpful, always try to turn jobs around quickly – keep up the good work.
Service Manager – Lift Industry, London
You gals are the best and thank you so much for helping me expedite this shipment. It means so much to me if I can get it here by Wednesday evening. Then I can get this elevator up and running by the end of Thursday.
A Major Elevator Company, Honolulu, Hawaii
Module already received by customer, thank you for excellent service!
ServiceManager – Lift Service Company, Sweden
I thought I would send an e-mail just to inform you that we fitted the drive unit recently repaired at NDC and everything went well. I wanted to send this to personally thank NDC for repairing this drive and assisting me throughout the process. I am extremely grateful to your NW Service Centre for their patience and assistance at all stages. The customer service that your personnel demonstrated was absolutely first class and I believe is a credit to NDC. Please pass on my gratitude to all your staff for all their help. Kindest Regards,
Operations Manager – Lift Service Company, Glasgow
I’d just like to say the feedback from our engineers and managers has been excellent and we appreciate the service and technical support you’ve given us.
Service Director, Lift Company, London
I would like to thank NDC for the quick response, and the attention we received from our local NDC Service Centre.
Lift Service And Maintenance Company, The Midlands
We have always had first class service from NDC. They are capable of carrying out the repairs we require, Turnaround is good, repairs are picked up and delivered to our office. Nothing is too much bother.
Lift OEM, Glasgow
NDC understands the lift industry more than their competitors, good quality of repairs, quick response and excellent service.
Lift Service Company, Glasgow
Great communication, very helpful, good fault reports Location, pick up service and fast turnarounds a plus.
Lift OEM, London
Good communications, solid performance on repairs.
Lift OEM, Edinburgh
Good communication and a quick turnaround. We use NDC because of the prices, the warranty offered and the technical support and advice.
Lift Service Company, London
Good repair success rates, location handy, pick up and drop off if required.
Lift Service Company, London
NDC has ability & technical know-how. Rapid turnarounds when required.
Lift Service Company, North West
Industry knowledge/expertise, good service & response, repairs value for money.
Lift Service Company, Kent
Fast delivery times and good service.
Lift Service & Installation Company, London
I believe NDC provides an exceptionally good service. In particular Clare is a pleasure to deal with. She always pulls out all the stops for us.
Lift Industry, Northern Ireland
My compliments on the repair, the Kone units are installed and working fine.
Lift Service Manager, Amsterdam NL
We have only recently switched to NDC from our established repairer of many years for circuit boards and drives due to unreliable repairs and poor customer service. We have been impressed by the professionalism of NDC from initial contact followed through to the final repair and even found after sales care as second to none. We hope that these high standards continue and look forward to a long standing and rewarding business relationship.
Service Manager, Lift Industry, London
The service has remained the same, you can’t improve on perfect.
Service Manager, Lift Industry, Glasgow
It was good to hear that following today’s component fitting the problem drive unit is working well, and the lift has now been returned to service. As discussed, we await your technical report to be put together and sent to us, but please pass on our thanks to your team for their help and support with this difficult unit.
Technical Manager, Lift Maintenance Company, London
I am happy with the service you provide, when you repair a drive unit it works, not hit and miss like all the others.
International Lift Company, Scotland
I have found the levels of service to be excellent. Very helpful and considerate when quick responses are necessary.
Service Manager, Lift Sector (National HQ)